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VoIP

Experience clear, reliable voice communication with our cost-effective VoIP solutions designed for modern businesses.

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Cost Savings

Lower phone bills with internet calls.

Flexible Communication

Call anywhere on any device.

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Description :

VoIP (Voice over Internet Protocol) lets your business make calls over the internet, cutting costs and improving communication flexibility. It supports remote work and integrates with your existing systems for seamless connectivity.

Our VoIP solutions allow businesses to streamline communication while reducing costs:

  • Cloud-Based Phone Systems: Flexible and scalable business phone solutions.
  • VoIP Hardware & Software Integration: High-quality voice communication that integrates with existing systems.
  • Call Management & Analytics: Advanced call routing, voicemail, and data insights for better communication efficiency
  • Microsoft Teams Calling: Fully integrated calling solutions within Microsoft Teams, allowing businesses to make and receive calls directly from the Teams platform. This enables employees to collaborate, communicate, and manage calls from anywhere with a unified experience
  • Contact Center Solutions: Empowering businesses with advanced customer support capabilities, including automated call distribution (ACD), interactive voice response (IVR), call recording, omnichannel communication (voice, chat, email), and real-time customer interaction analytics.
Mobile phone connected via Wi-Fi illustrating Novasys IT VoIP services
Phone and cloud surrounded by icons showing Novasys IT VoIP connectivity

How VoIP Benefit Your Business

  • Reduces communication costs with affordable internet-based phone services.
  • Enables remote work with flexible, cloud-based phone access anywhere.
  • Improves call quality and reliability through advanced network technology.
  • Enhances collaboration with integrated voice, video, and messaging tools.
  • Provides detailed call analytics to optimize customer service performance.
  • Scales easily to support business growth and changing communication needs.

Frequently Asked Questions

VoIP (Voice over Internet Protocol) lets you make phone calls over the internet instead of traditional phone lines.

Yes, VoIP offers clear calls, advanced features, and flexible connectivity, enhancing overall communication.

You can use existing devices like smartphones or computers, but dedicated VoIP phones can improve call quality.

Yes, with proper encryption and security measures, VoIP systems protect your calls and data.

Absolutely, VoIP enables employees to connect from anywhere with internet access using various devices.

Included in Our Service

  • Cloud Phone System Setup & Management
  • VoIP Hardware Installation & Support
  • Call Routing & Voicemail Configuration
  • Microsoft Teams Calling Integration
  • Contact Center Features & Analytics
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