Managed IT that prevents problems before they cost you
Hand your day-to-day IT to a team that owns it. Novasys proactively monitors, maintains and supports your entire environment — so your systems stay up, your staff stay productive and you get one accountable partner.
- Proactive 24/7 monitoring
- Fast local helpdesk support
- Predictable monthly cost
- Strategic IT roadmap & advice
Book a free 30-minute IT health check
We review your setup, flag the risks and quick wins, and follow up with a fixed monthly price. No cost, no obligation.
Prefer to talk? Call +27 12 942 4242 or WhatsApp us — a Centurion engineer answers.
Trusted by leading South African brands
Your IT department, fully managed
From the helpdesk to long-term strategy, we look after every layer of your technology so you can focus on the business.
Proactive Monitoring
We watch your servers, devices and network around the clock, catching and fixing issues before they cause downtime.
Helpdesk Support
A friendly, responsive local helpdesk for the daily questions and issues your team will inevitably have.
Hardware & Software
Procurement, deployment, patching and lifecycle management of your devices, servers and applications.
Strategic Consulting
A virtual CIO who aligns your technology with your goals and budgets, with a clear, prioritised roadmap.
Backup & Continuity
Automated, tested backups and a documented recovery plan so a failure never becomes a disaster.
Onboarding & Offboarding
Smooth, secure setup for new starters and clean, safe removal of access when people leave.
Managed IT plans
Three ways to hand over your IT, all with proactive monitoring and a local helpdesk. We size the right plan and quote a fixed monthly price after your free health check.
Essential
Reliable day-to-day support for smaller offices.
- 24/7 monitoring of devices and servers
- Remote helpdesk support in business hours
- Windows and software patching
- Endpoint antivirus on every device
- Microsoft 365 user support
Business
Your full outsourced IT department.
- Everything in Essential
- On-site support in Gauteng when needed
- Backup monitoring and tested recovery
- Network, firewall and server management
- Staff onboarding and offboarding
Premium
Priority care and strategy for growing businesses.
- Everything in Business
- Priority response for critical outages
- Virtual CIO with a yearly IT roadmap
- Quarterly reviews and reporting
- Vendor and licence management
Fixed monthly price, quoted for your business after a free assessment. No surprise call-out fees for covered support.
Why outsource your IT to Novasys
8+ years partnering with South African businesses — local engineers, honest advice and support that actually answers.
One accountable partner
Networks, devices, cloud and security under one roof — one number to call when anything goes wrong.
Fixed, predictable cost
Simple per-user or per-device pricing turns unpredictable IT spend into a budget you can plan around.
Less downtime
Proactive maintenance and monitoring mean fewer outages and faster fixes when issues do arise.
Room to grow
Scale support up or down as you hire, open branches or take on new projects.
Rated 4.8★ by our clients
From 27 reviews on Google.
“Service is good, every year there is service improvements and add ons… Novasys ensures Sentinel Security is always online and communicating with Sentinel Security valuable clients.”
“Your assistance is quick and highly appreciated.”
“Very fast to help fix our complaint.”
How we get started
- 1
IT assessment
We audit your current environment, risks and pain points to understand where you stand.
- 2
Plan & quote
A clear support plan and fixed monthly price tailored to your size and needs.
- 3
Onboard
We deploy monitoring, document your systems and stabilise any outstanding issues.
- 4
Support & improve
Ongoing proactive support plus regular reviews to keep improving reliability and value.
Frequently asked questions
Can't find your answer? Ask our team — we're happy to help.
What does managed IT actually include?
How is it priced?
Can you work with our existing systems?
Do you offer on-site support?
What response times can we expect?
Let's get your Managed IT Services sorted
Book a no-obligation consultation. We'll assess your setup and recommend the right fit for your business and budget.